On an eligible audience, Yourcall can present an approved offer, answer within defined knowledge and complete the next authorised step. At Corsica Ferries, cabin-upgrade calls achieved approximately 5× the conversion rate of the comparable email campaign for that specific use case.
One approved audience · one offer · one measurable comparison
Test conversational voice on an eligible audience and measure revenue outcomes against your current channel.
Support approved status, prevention and service-notification workflows with tracked outcomes.
Voice can outperform low-engagement channels on selected, high-intent campaigns, but it is difficult to operate consistently. Yourcall lets you test the same eligible audience with a controlled voice workflow and compare measured outcomes.
An outbound campaign starts with contacts you are authorised to call and one clear goal: an upgrade, a renewal reminder, a reactivation or a service notification. Calling windows, retry logic, frequency limits and opt-out handling are configured for the approved use case and markets.
The agent personalises each conversation using the data you approve. It presents the offer or message, answers within its defined knowledge and can take the next authorised step during the call, such as confirming an upgrade, booking a slot or recording a callback request.
Conversions, refusals, opt-outs, callbacks and unanswered calls can be written to a compatible CRM. Write-back coverage and latency are validated in your environment, and pilot results are compared with your current channel before volume increases.
For a cabin-upgrade campaign at Corsica Ferries, Yourcall achieved approximately 5× the conversion rate of the comparable email campaign on that use case, with 5% versus less than 1%. The result belongs to that audience, offer and timing; a controlled pilot is how you determine whether the same mechanism creates lift for your customers.
Run approved revenue campaigns such as upgrades and renewals, or service campaigns such as reminders and status updates, from the same platform using customer data authorised for that purpose.
Each call uses approved customer context and a voice calibrated with your team. The agent can answer expected questions and adapt within the campaign's defined scope.
Twenty-one supported languages let the same campaign serve several markets, with terminology and scenarios validated before launch.
The agent can complete the next authorised step during the conversation, such as confirming an upgrade, booking a slot or recording a callback.
Conversions, refusals, opt-outs, callbacks and unanswered calls can be written to compatible CRM fields under approved permissions. Coverage, latency and failure handling are tested before wider use.
Configure calling windows, retries, frequency limits and volume, then measure contact, conversion, opt-out and commercial outcomes before scaling.
Campaigns can use approved lists, personalisation fields and suppression rules from your existing systems, then write outcomes back. API and webhook options cover compatible custom systems when a native connector is not available.
Email is inexpensive to send but cannot answer a question or close an action during the interaction. Human calling teams add conversation, but capacity, quality control and cost constrain how much of an eligible audience they can reach.
Yourcall lets you test conversational voice on a defined, authorised audience, with configured campaign rules and measurable CRM outcomes. The objective is to learn where dialogue produces enough incremental value to justify the channel.
Common uses include upgrades, renewals, reactivation, pre-arrival offers, appointment reminders and service updates. We recommend starting with one audience, one message and one measurable outcome.
It can when the offer is relevant, timely and benefits from a conversation. At Corsica Ferries, cabin-upgrade calls achieved approximately 5× the conversion rate of the comparable email campaign for that use case. Your own result should be established with a controlled pilot.
The voice, wording, knowledge and permitted responses are calibrated with your team. The agent can respond to expected questions and personalise approved parts of the conversation instead of playing a fixed recording.
You remain responsible for the lawful basis, eligible audience, required disclosures and market-specific rules. Yourcall provides campaign controls such as calling windows, frequency limits, suppression lists and opt-out write-back to support the configuration you approve.
We configure one approved campaign for an eligible audience and agree the pilot window and acceptance criteria with you. You measure contact, answer quality, conversion, opt-out and revenue outcomes against the relevant baseline before deciding whether to expand.
Choose one approved campaign, an eligible audience and a measurable baseline. Run a controlled pilot, then compare contact, conversion, opt-out and revenue outcomes before increasing volume.