Industry · Retail & Luxury

Clienteling, at scale.

A brand-tuned advisor on every channel, an after-sales agent on every line. The boutique experience, everywhere.

Why retail

Your best in-store associate, cloned.

Online conversion is stuck. Chat is a maze of canned answers. Storytelling vanishes the second a customer leaves the boutique. Yourcall is trained on your catalogue, your collections, your house code — the advisor who knows the Grand Vintage from the Brut Imperial.

+34%
AOV LIFT
21
LANGUAGES
24/7
CLIENTELING
Verticals

From flagship to .comai

Voice and chat agents for every retail format — luxury maisons, multi-brand, e-commerce.

Luxury maisons

An advisor that tells your story right.

  • Catalogue clienteling
  • Cuvée & collection storytelling
  • VIC follow-ups
  • Salesforce, custom CRMs

D2C & e-commerce

Recover the cart, save the upgrade.

  • Pre-purchase chat advisor
  • Cart-recovery calls
  • Order tracking voice
  • Shopify, BigCommerce

Multi-brand retail

Help associates, not replace them.

  • Store-locator + appointments
  • Inventory checks
  • Returns & exchanges

Beauty & wellness

Personalised routines, every time.

  • Skin / fragrance diagnostics
  • Refill reminders
  • Loyalty perks

Wine, spirits & F&B brands

Pair, recommend, upsell.

  • Pairing advice
  • Cuvée storytelling
  • Allocation comms
  • Direct & trade

After-sales & care

The line that always picks up.

  • Repair status
  • Warranty & returns
  • NPS recovery calls
LVMH

LVMH

Chatbot advisor trained on the maison's catalogue and tone. Clienteling and upsell, 24/7, in every market.

Read case
Try it on your catalogue

An advisor in your brand's voice.

We build the chatbot on your public catalogue in 7 days. Pilot for 7 days, decide on day 8.